Posted: Friday, August 18, 2017 2:12 AM
Attention California! Hogan is looking for a fleet manager in your area. Hogan Dedicated Services has a premier Fleet Manger position open in the Rocklin/Sacramento area. The position is based on site at one of the largest used car retailers in the automotive industry. Hogan has been serving the Transportation Industry since 1918 offering our customers Best in Class Service.Qualifications: Three plus years in the transportation industry in operations larger than 60 drivers preferably in the Auto Hauling industryCollege degree preferredHighly motivated with exceptional customer service skillsPrior Automotive Hauling experienced preferredAbility to multi-task and prioritizeAbility to operate in a dynamic fast paced ever changing environment with minimal supervisionMust have a proactive approach to problem resolution, critical thinking, and problem solving in a dynamic fast paced environment. Transportation background with experience in a multi-stop car hauling environmentSafety driven with expertise in HOS, DOT regulations, and driver welfare. Familiar with AS-400, QHOS, and Microsoft officeAbility to prioritize driver needs with customer demands. Must have good verbal and electronic communication skills, with the ability to articulate with precision the desired messageJob Tasks: Manage a group of 85 plus auto hauling drivers ensuring superior customer service from all spectrums. Assist in training and maintaining a safety focused group of Auto Hauling drivers. Coordinate and monitor all deliveries for on-time performance. Manually and electronically route all shipments to optimize efficiencies while prioritizing service with customer demandsHandle incoming phone calls from drivers and customers to mitigate issues and resolve problems. Manage and prioritize critical shipments to ensure customer service, while maintaining on-time performance, and minimizing expense. Manage driver's hours to minimize overtime while still maintaining established customer service and delivery metrics. Handle all manpower and equipment needs to ensure adequate coverage while prioritizing service, and minimizing cost. Communicate with mechanics and local shop personnel to coordinate equipment repairs and miscellaneous serviceCommunicate in a professional and helpful manner with customers. Promote safety with drivers by your actions and communications. Assist account manager with any necessary tasksEnsure all DOT requirements are met in regards to safety including log audits, reviewing 70 hour rule, random, equipment inspections etc. are being followed by your team.
• Location: Palmdale, Pinon Hills
• Post ID: 135901308 palmdale