Posted: Sunday, August 27, 2017 7:48 PM
PC Network Support Tech - ACRO - ABJS, Palmdale, CAProvide Desktop support and troubleshooting of interoperability issues. Work closely with other IT organizations and Computer Security to ensure solutions best meet the requirements within the Customer approved, existing infrastructure. Resolve problems involving new or existing hardware/ software. Research vendor documentation and work with other supporting organizations in SCIS and the Enterprise for troubleshooting solutions Installs, troubleshoots, services, and repairs personal computers, network equipment such as servers, related PC software, cables, and connectors. Provides personal computer, hardware, and software support. Installs, services, and repairs personal computers. Connects personal computers to existing data networks. Maintains network diagrams and records. Maintains trouble logs. Instructs users in the use of personal computers and networks. Investigates information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases. Associates degree or other 2 year technical degree in related discipline and 3 years of relevant experience or 5 years of relevant experience. Secret Clearance is required to have been adjudicated with last 5 years. Current Security+ (or higher) certification and the ability to maintain that certification. Must be able to lift up to 50 pounds. Experience with VSM service management software.Network+ or A+ certification. Significant experience with desktop customer service working in a large enterprise environment. #LI-PRI*Beyond*The Company is an Equal Opportunity Employer (EOE) and offers any job opportunity to any qualified candidate without regard to age, race, gender, national origin, physical appearance, sexual orientation, etc.Company Description:Acro Service Corporation began in 1982 as a privately-held staffing firm servicing clients in the Detroit, Michigan area. Since then, Acro has developed into a national-level player in workforce management solutions including staff augmentation services and managed service staffing program services in Information Technology (IT), light industrial, technical, finance, engineering, design, manufacturing, administrative and other labor categories. Last year, Acro was honored to be recognized in 2014 and 2015 as one of the 101 Best & Brightest Companies to Work for in Metro Detroit & Nationally! Acro has 35 offices across the US, with its global headquarters located in Michigan, and five international offices in Canada, Europe and India. Acro is conservatively managed, has achieved a flawless 34-year record of profitability and growth. Acro attributes its growth to its focus on customer service and to a large extent our growth has been the result of customer referrals and the expansion of services to establish clients based on the excellence of the services we provide.
• Location: Palmdale
• Post ID: 137522143 palmdale